Incidents reported on status page for Sparx https://status.getsparx.io/ https://d1lppblt9t2x15.cloudfront.net/logos/48331cb63b469caef19642fd35bb7c64.png https://status.getsparx.io/ en https://status.getsparx.io/incident/780135 Fri, 05 Dec 2025 09:16:14 -0000 https://status.getsparx.io/incident/780135#6363714d80301860bc51ea529039a346c57e723ef8d6c46716143773e1cb4727 Marketing website recovered. https://status.getsparx.io/incident/780135 Fri, 05 Dec 2025 08:49:02 -0000 https://status.getsparx.io/incident/780135#0362107d3c61ff6871f6701d499797e0118c22daa2fbb0cf95ae65bf79f19afa Marketing website went down. https://status.getsparx.io/incident/769732 Tue, 18 Nov 2025 23:46:46 -0000 https://status.getsparx.io/incident/769732#47049229cd41c4b69c3df8a7f5be45e3e04882001630b860cae6fd0280edee6b Sparx Dashboard recovered. https://status.getsparx.io/incident/769732 Tue, 18 Nov 2025 23:37:50 -0000 https://status.getsparx.io/incident/769732#4b0a0a995cd896387d398aee872e96c765ba3147b9e3b6c28a4cf2ba37eeb323 Sparx Dashboard went down. https://status.getsparx.io/incident/757672 Tue, 04 Nov 2025 11:30:44 -0000 https://status.getsparx.io/incident/757672#6492b25f11de59713e82781d40db6521a80efd6af142f1a4352c02d42bb82a7d Sparx Dashboard recovered. https://status.getsparx.io/incident/757672 Tue, 04 Nov 2025 11:27:42 -0000 https://status.getsparx.io/incident/757672#0ee7f7fffaff35f2d10eca7b96c67e494857718802eb12f88e9570116afd7d3d Sparx Dashboard went down. https://status.getsparx.io/incident/749835 Thu, 23 Oct 2025 09:57:30 -0000 https://status.getsparx.io/incident/749835#0cb31a96999a9cd00e5eddddd8412338589f47afa6b74ffd496d6f61ebf0cf75 Sparx Dashboard recovered. https://status.getsparx.io/incident/749835 Thu, 23 Oct 2025 09:54:21 -0000 https://status.getsparx.io/incident/749835#aca460370baf443ae138fda6d9fb3b0ff706109d384d318f7468f227d133ef8b Sparx Dashboard went down. https://status.getsparx.io/incident/721656 Wed, 10 Sep 2025 06:47:32 -0000 https://status.getsparx.io/incident/721656#c13574cb1905be6a8fa85a87252f8b67423bfc4fe95463e7b6ed2d4936292ef1 Marketing website recovered. https://status.getsparx.io/incident/721656 Wed, 10 Sep 2025 06:33:59 -0000 https://status.getsparx.io/incident/721656#1d1b3d1f3cb2a186dd6d693bfde22da9dcebe4ad150579be25b3e9bcd263434c Marketing website went down. https://status.getsparx.io/incident/712613 Tue, 26 Aug 2025 07:47:00 -0000 https://status.getsparx.io/incident/712613#9e9184bb2070db6dbe52e9e06d0a883aa9f3c69d1990195da67192939d6d9eed Sparx Dashboard is under scheduled maintenance while we upgrade the database and codebase. Please hold tight! https://status.getsparx.io/incident/619905 Tue, 15 Jul 2025 08:17:46 -0000 https://status.getsparx.io/incident/619905#4336699cfd76964cd0b44074db11c81bd7d04fa599b089dbb011038713ca0fc5 Sparx Dashboard recovered. https://status.getsparx.io/incident/619905 Tue, 15 Jul 2025 08:14:20 -0000 https://status.getsparx.io/incident/619905#2d5067591bb525bce56ea316b8caea87811f331d94daa8479dcc624d062a3819 Sparx Dashboard went down. https://status.getsparx.io/incident/616915 Wed, 09 Jul 2025 17:37:22 -0000 https://status.getsparx.io/incident/616915#eccb188cb45c96f4b62a460be6fa715930859cc4e12b14b6323c9a6acf2f657b Docs website recovered. https://status.getsparx.io/incident/616915 Wed, 09 Jul 2025 17:29:16 -0000 https://status.getsparx.io/incident/616915#06ba06756a053c278479a2a5fba0aa89672d1c7a68f3347b7a6e2fcc6af44538 Docs website went down. https://status.getsparx.io/incident/615584 Mon, 07 Jul 2025 14:38:56 -0000 https://status.getsparx.io/incident/615584#1bf684152063854ef0ebdd8520cf4224b92dbdab8b73ae787aac6f73c8c9a4ab Sparx Dashboard recovered. https://status.getsparx.io/incident/615584 Mon, 07 Jul 2025 14:34:45 -0000 https://status.getsparx.io/incident/615584#79973bf855e05637633343af0c21410dee7c941b562542291daffb2c3fb6da31 Sparx Dashboard went down. https://status.getsparx.io/incident/615035 Sun, 06 Jul 2025 17:10:39 -0000 https://status.getsparx.io/incident/615035#e1046a4832f25d5a6ee51b88fc7e27253e60696e87b6a6a576fdac70d75d9239 Sparx Dashboard recovered. https://status.getsparx.io/incident/615035 Sun, 06 Jul 2025 17:07:27 -0000 https://status.getsparx.io/incident/615035#8c664dd24d21db1872ef4e1466ea4d4fbfbd4113c02bcd6a58730076f7c3529e Sparx Dashboard went down. https://status.getsparx.io/incident/614028 Fri, 04 Jul 2025 08:04:05 -0000 https://status.getsparx.io/incident/614028#03ed0d27079d2fcd0bee637203628115c8dc370d4283ce0bf18774bd531d9ea0 Sparx Dashboard recovered. https://status.getsparx.io/incident/614028 Fri, 04 Jul 2025 07:59:04 -0000 https://status.getsparx.io/incident/614028#e992677e962fb5dfc5d338ddd6d2299a18ec48d21fc40cd0183a79de1ce3b216 Sparx Dashboard went down. https://status.getsparx.io/incident/614028 Fri, 04 Jul 2025 05:07:26 -0000 https://status.getsparx.io/incident/614028#1c0fe26478156fe17b56d4ff2078306f7a512d90b98a97414f729ff2feebfd01 Sparx Dashboard recovered. https://status.getsparx.io/incident/614028 Fri, 04 Jul 2025 05:04:08 -0000 https://status.getsparx.io/incident/614028#ef5a2738ab041b257e6266902c382b9457986d7bf12047e8aed90c99515205d2 Sparx Dashboard went down. https://status.getsparx.io/incident/601335 Wed, 11 Jun 2025 16:09:00 -0000 https://status.getsparx.io/incident/601335#763cdbaba76a82a533f528c37756cd75fff9c231d96411b4db6ae11c9de33ab6 After four intense weeks of development and testing, we’re proud to announce that our institutional-grade indicator, Lacuna Pro, is now live and accepted by Tradingview for all Sparx PRO members. Lacuna Pro combines smart money signals, liquidity zones, entry areas, and momentum confirmation – all in one script – giving you the precision tools used by professional traders 👉️ Read the full breakdown in this HelpScout doc: https://docs.getsparx.io/article/27-lacuna-pro https://status.getsparx.io/incident/563904 Wed, 11 Jun 2025 15:08:00 -0000 https://status.getsparx.io/incident/563904#69ca13ffd73e67aad833a25399aa64dbe3de95b4ac71cebb06ac8eb52350b725 Issue is resolved. https://status.getsparx.io/incident/563904 Wed, 21 May 2025 09:26:00 -0000 https://status.getsparx.io/incident/563904#695f8e6d972ddf6c70898d6504c8a1f6e7cae6f6d7b459edc50afdf695d508a4 At the moment, the indicators are not working due to ongoing issues with TradingView’s technical restrictions. Over the past few days, we’ve been working hard to resolve these problems, but unfortunately, we’re still not there yet and we cannot give an exact timeline for when the indicators will be live again. We know this is frustrating, and we’re doing everything we can to fix it as quickly as possible. https://status.getsparx.io/incident/563904 Wed, 14 May 2025 09:13:00 -0000 https://status.getsparx.io/incident/563904#c09212f5dae46d16c640e86a509f0503827b76684d8d6d52ba22c97c2d5cff3c We wanted to let you know that all our Sparx indicators are currently offline due to a technical issue on TradingView’s side. We understand how important these tools are for your trading, and we’re actively working with TradingView to get everything back online as soon as possible. In the meantime, we appreciate your patience and understanding. We'll keep you updated and notify you immediately once everything is back to normal. If you have any urgent questions or need support, feel free to reply to this email or reach out via support@getsparx.io. https://status.getsparx.io/incident/550914 Thu, 24 Apr 2025 22:40:45 -0000 https://status.getsparx.io/incident/550914#50c92b58ba06f72b24d9b49c2fc6b5d21288e0d0ae98f38fcb43076ee93a3fca Sparx Dashboard recovered. https://status.getsparx.io/incident/550914 Thu, 24 Apr 2025 22:35:32 -0000 https://status.getsparx.io/incident/550914#f07abba26853d517fc24d0705ae8f4f29b3eed676026002b8b82368625f0917e Sparx Dashboard went down. https://status.getsparx.io/incident/533802 Mon, 24 Mar 2025 22:24:48 -0000 https://status.getsparx.io/incident/533802#298c8595affc8846f970bc2f659533bdbb6d5468f5fde9866ab8423cba26ca58 Marketing website recovered. https://status.getsparx.io/incident/533802 Mon, 24 Mar 2025 22:14:47 -0000 https://status.getsparx.io/incident/533802#d8fb930a0aed6007a6a6ca00d2d2913cefc9135e2d14488c2e1e2a94b78e3172 Marketing website went down. https://status.getsparx.io/incident/530442 Tue, 18 Mar 2025 23:38:12 -0000 https://status.getsparx.io/incident/530442#6b4aeb3cb11711ad2f9aba524fabe469df66d6819fa420da14135a594a6a2a27 Marketing website recovered. https://status.getsparx.io/incident/530442 Tue, 18 Mar 2025 23:32:36 -0000 https://status.getsparx.io/incident/530442#002cf834991cba1726712ffd5fb8346657619dfcacd0764d151a5f2380b19e5d Marketing website went down. https://status.getsparx.io/incident/514951 Tue, 18 Feb 2025 17:04:00 -0000 https://status.getsparx.io/incident/514951#c947dfd4138b8fd2ae3434246af8976b90f59a4cfc3576194ccd69d91965c209 A new release with several fixes has been deployed. The changelog has already been shared internally. We're working on resolving the root cause and continue to monitor the situation. Thank you for your patience—we’re actively working on a resolution. https://status.getsparx.io/incident/514951 Mon, 17 Feb 2025 09:10:00 -0000 https://status.getsparx.io/incident/514951#25245100877b3628954615c2e987c846a293e02c8ad2bed9a4b2fa8da94d1a93 We are currently experiencing an issue where some subscriptions were not automatically renewed, causing certain bots to be disabled. Additionally, some users have reported duplicate payments or unintended cancellations. Our team is actively working on restoring affected subscriptions and bots. If you are experiencing any issues, please rest assured that we are addressing them as quickly as possible. We appreciate your patience and will provide updates as soon as more information is available. https://status.getsparx.io/incident/505946 Sun, 02 Feb 2025 10:52:26 -0000 https://status.getsparx.io/incident/505946#4837ee3df4fe33dda022ec40b98942805a91fb4a9effb3c8b901bdf3adae7bf0 Docs website recovered. https://status.getsparx.io/incident/505946 Sun, 02 Feb 2025 10:44:25 -0000 https://status.getsparx.io/incident/505946#aeffc5bed926124fb788dd4e778849e074f9a26e0675567870bec91cfc589004 Docs website went down. https://status.getsparx.io/incident/502771 Mon, 27 Jan 2025 21:56:07 -0000 https://status.getsparx.io/incident/502771#8f7e51a6399a69f4a0c2196c27325cdf7671959fe439a274c462adc8f8d72876 Sparx Dashboard recovered. https://status.getsparx.io/incident/502771 Mon, 27 Jan 2025 21:53:06 -0000 https://status.getsparx.io/incident/502771#203a8c8b8db8139f3ec8da68b237e447b5e3879bff9edce275e1389887b8efa0 Sparx Dashboard went down. https://status.getsparx.io/incident/501756 Sat, 25 Jan 2025 19:34:41 -0000 https://status.getsparx.io/incident/501756#23cb4070cc452af73971037e681d0c9bdd282b9a0b0a3e8d1125642db7c7aa54 Docs website recovered. https://status.getsparx.io/incident/501756 Sat, 25 Jan 2025 19:30:36 -0000 https://status.getsparx.io/incident/501756#fa903b0d5775538b4ffb23c1ed5ea504628198ba5cd5d3970b81190d9a1df4ed Docs website went down. https://status.getsparx.io/incident/501756 Sat, 25 Jan 2025 19:24:19 -0000 https://status.getsparx.io/incident/501756#7f58964a921f151ead31c03d1546b07591681b6b016a4a269f2b5267e91a8f17 Docs website recovered. https://status.getsparx.io/incident/501756 Sat, 25 Jan 2025 19:08:42 -0000 https://status.getsparx.io/incident/501756#a24381da7e0b9a3537f5d4c947fe6c6fc9c353e61ab9a12981600f05c7934a81 Docs website went down. https://status.getsparx.io/incident/501756 Sat, 25 Jan 2025 16:23:42 -0000 https://status.getsparx.io/incident/501756#799904b32d16ce58c2befeb7da54f2148fa1e4a2a2da90a0cea6db6e5f3bf81d Docs website recovered. https://status.getsparx.io/incident/501756 Sat, 25 Jan 2025 16:03:13 -0000 https://status.getsparx.io/incident/501756#1f2a17208f2410d2083fee2141672b305e250cad91eeb180e97e6f4f7f106177 Docs website went down. https://status.getsparx.io/incident/499941 Wed, 22 Jan 2025 09:31:00 -0000 https://status.getsparx.io/incident/499941#dc9532b3881f8f2c0723d6a042265e0f250a2f72544c315fe052591db5929733 The issue causing the balance graph to display a value of 0 has been resolved. The graph should now display the correct values. Thank you for your patience, and we apologize for any inconvenience this may have caused. https://status.getsparx.io/incident/499941 Wed, 22 Jan 2025 07:30:00 -0000 https://status.getsparx.io/incident/499941#4ff2ef9d80cb88da1c6bd42a90d64ebaafffcde63f35cdce4a86113d49d764d0 We are currently experiencing an issue where the balance graph is displaying a value of 0. This is a known issue, and our team is working on a resolution. We apologize for any inconvenience and will provide updates as soon as more information becomes available. https://status.getsparx.io/incident/496411 Wed, 15 Jan 2025 19:15:02 -0000 https://status.getsparx.io/incident/496411#79074a38b7546a49f6f572343c80b90aabf694a34836ff4ede262a389e21bf93 Sparx Dashboard recovered. https://status.getsparx.io/incident/496411 Wed, 15 Jan 2025 18:35:04 -0000 https://status.getsparx.io/incident/496411#bfb2bbf7f687d01765e7343525a1d2706292a04c1bfdbadc0f9da925a276d384 Sparx Dashboard went down. https://status.getsparx.io/incident/496372 Wed, 15 Jan 2025 17:03:00 -0000 https://status.getsparx.io/incident/496372#873206390a9ad93a55ec32e43884f9a4dad0a3b7b1823c2914c42ea5d4c278c9 Sparx Dashboard went down during the deployment of a new release. We're working on a solution with our service provider. https://status.getsparx.io/incident/493301 Fri, 10 Jan 2025 17:15:00 -0000 https://status.getsparx.io/incident/493301#82a9c71acbc12d826cd4c91c36fc6ce9737a1a9c8f14238196d5f4fca3919979 Issue is resolved by HelpScout. https://status.getsparx.io/incident/493301 Thu, 09 Jan 2025 14:52:00 -0000 https://status.getsparx.io/incident/493301#5428dbc5a6156d233f17ba045c00a496c982880a7e0a811b61f44ee677eb25b5 Docs website is waiting for SSL propagation.