Previous incidents
Marketing website is down
Resolved Mar 24 at 11:24pm CET
Marketing website recovered.
1 previous update
Marketing website is down
Resolved Mar 19 at 12:38am CET
Marketing website recovered.
1 previous update
Issue with subscriptions and bots
Resolved Feb 18 at 06:04pm CET
A new release with several fixes has been deployed. The changelog has already been shared internally.
We're working on resolving the root cause and continue to monitor the situation.
Thank you for your patience—we’re actively working on a resolution.
1 previous update
Docs website is down
Resolved Feb 02 at 11:52am CET
Docs website recovered.
1 previous update
Sparx Dashboard is down
Resolved Jan 27 at 10:56pm CET
Sparx Dashboard recovered.
1 previous update
Docs website is down
Resolved Jan 25 at 08:34pm CET
Docs website recovered.
5 previous updates
Incident Update – Balance Graph Issue
Resolved Jan 22 at 10:31am CET
The issue causing the balance graph to display a value of 0 has been resolved. The graph should now display the correct values. Thank you for your patience, and we apologize for any inconvenience this may have caused.
1 previous update
Sparx Dashboard is down
Resolved Jan 15 at 08:15pm CET
Sparx Dashboard recovered.
1 previous update
Some services are down
Resolved Jan 15 at 06:03pm CET
Sparx Dashboard went down during the deployment of a new release. We're working on a solution with our service provider.
Some services are down
Resolved Jan 10 at 06:15pm CET
Issue is resolved by HelpScout.
1 previous update